# Claim certification **URL:** \ **Category:** Web Development Bootcamp\ **Created:** [September 16, 2021, 12:54am UTC](https://group.classcentral.com/t/claim-certification/9014 "2021-09-16T00:54:48Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 16, 2021, 12:54am UTC](https://group.classcentral.com/t/claim-certification/9014/1 "2021-09-16T00:54:49Z")
Hello everyone, I finished the projects, I showed the solutions , I clicked on the -Agree-button for accepting the academic honesty policy but still I got a message: “You must first accept our academic honesty policy” I don’t know what to do next for getting my certificate. Thanks a lot. ---
**Author:** ![matthewrawlin2592434](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@matthewrawlin2592434](https://group.classcentral.com/u/matthewrawlin2592434)\ **Post date:** [September 16, 2021, 4:50am UTC](https://group.classcentral.com/t/claim-certification/9014/2 "2021-09-16T04:50:33Z")
This may sound like a stupid question, but what happens if you click on `Accept our Academic Honesty Policy` under `Claim Your Certification`? I can’t investigate because mine is already checked. If yours is checked, you might want to either open a thread on their forum, or email their support. Sounds buggy! ![honest-policy](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/b/b0efc273862d5d2228f2c2decf83f5ac77d437c6.png) ETA: I doubt an extension could be causing this (although I’m not sure). I would email support with some screenshots if I were you 🙂 ---
**Author:** ![seaweedknight](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/seaweedknight/32/1332_2.png) [@seaweedknight](https://group.classcentral.com/u/seaweedknight)\ **Post date:** [September 16, 2021, 5:17am UTC](https://group.classcentral.com/t/claim-certification/9014/3 "2021-09-16T05:17:27Z")
I did mine from under my ‘profile’ option rather than the course part ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 16, 2021, 7:21am UTC](https://group.classcentral.com/t/claim-certification/9014/4 "2021-09-16T07:21:55Z")
![Screenshot 2021-09-16 at 09.42.30](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/9/9d6528f8dbd5e81a337011dea8deb150d20cd808.png) ![Screenshot 2021-09-16 at 09.57.01](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/0/000f9ad937b1917224832fdfc7b66683eacb3bcf.png) ![Screenshot 2021-09-16 at 09.59.28](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/b/b84f341e9f8a7fa2347458b0bfe397e063992c69.png) ![Screenshot 2021-09-16 at 10.02.34](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/9/91024120fb4eef80eba3af0a4ec0ec4bbbbbe8ec.png) These are the feedbacks I got. I can’t change the profile settings and page checkers are gone when I return back. Many thanks . ---
**Author:** ![seaweedknight](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/seaweedknight/32/1332_2.png) [@seaweedknight](https://group.classcentral.com/u/seaweedknight)\ **Post date:** [September 16, 2021, 7:48am UTC](https://group.classcentral.com/t/claim-certification/9014/5 "2021-09-16T07:48:02Z")
You have set your 4th last option for ‘my certifications’ to private. You have to keep it to public like it says and then try to claim the certification once. I hope that it will work then. ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 16, 2021, 12:05pm UTC](https://group.classcentral.com/t/claim-certification/9014/6 "2021-09-16T12:05:45Z")
Thanks again. ![Screenshot 2021-09-16 at 15.01.47](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/2/261986982888c15c6f55ce8c0ec5d96c1a0c5fe4.png) I don’t know what is happening.Now the links are unchecked after being checked before. ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 16, 2021, 12:38pm UTC](https://group.classcentral.com/t/claim-certification/9014/7 "2021-09-16T12:38:47Z")
![Screenshot 2021-09-16 at 15.26.01](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/d/d73dbf8c99b1471ee0a1d59fd65790df0294f09a.png) After the timestamp of the three screenshots I’ve taken , it’s clear that results are not persistent. Is there any technical problem? because I don’t know what I’m doing wrong. I’m confused. Sorry for disturbing. ---
**Author:** ![seaweedknight](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/seaweedknight/32/1332_2.png) [@seaweedknight](https://group.classcentral.com/u/seaweedknight)\ **Post date:** [September 16, 2021, 1:21pm UTC](https://group.classcentral.com/t/claim-certification/9014/8 "2021-09-16T13:21:15Z")
You’re not disturbing! The forum is for help. If your account is synced (which it probably is), you can try a different browser once or like Matthew said, put it on the forums at freecodecamp 😖. I apologise for not being able to help, maybe someone more equipped than me can figure it out. ---
**Author:** ![deborahsalves](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/deborahsalves/32/1263_2.png) [@deborahsalves](https://group.classcentral.com/u/deborahsalves)\ **Post date:** [September 16, 2021, 3:54pm UTC](https://group.classcentral.com/t/claim-certification/9014/9 "2021-09-16T15:54:44Z")
Besides a different browser, as @seaweedknight suggests, maybe try accessing it on a private tab. With me (Chrome) I find that the cache sometimes gets in the way, like, I’ve update stuff, but it’s still showing me an old, cached version! ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 17, 2021, 5:25am UTC](https://group.classcentral.com/t/claim-certification/9014/10 "2021-09-17T05:25:33Z")
Thank you, all for helping. I received my certificate. I changed the browser and I could claim it. Best regards. 🤗 ---
**Author:** ![matthewrawlin2592434](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@matthewrawlin2592434](https://group.classcentral.com/u/matthewrawlin2592434)\ **Post date:** [September 17, 2021, 6:11am UTC](https://group.classcentral.com/t/claim-certification/9014/11 "2021-09-17T06:11:29Z")
Great! Out of curiosity, which browser were you using and what did you change to? ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 17, 2021, 9:05am UTC](https://group.classcentral.com/t/claim-certification/9014/12 "2021-09-17T09:05:04Z")
Hello Matthew, When I couldn’t claim the certification I used Safari and when I finished the procedure I tried with Chrome. Best wishes. ---
**Author:** ![davidturner2608113](https://avatars.discourse-cdn.com/v4/letter/d/f14d63/32.png) [@davidturner2608113](https://group.classcentral.com/u/davidturner2608113)\ **Post date:** [September 17, 2021, 4:07pm UTC](https://group.classcentral.com/t/claim-certification/9014/13 "2021-09-17T16:07:02Z")
I just got mine, and I used Chrome. ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 17, 2021, 5:01pm UTC](https://group.classcentral.com/t/claim-certification/9014/14 "2021-09-17T17:01:44Z")
Be happy 😃 👋 Congratulations! ---
**Author:** ![yogeshT9039](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/yogesht9039/32/1864_2.png) [@yogeshT9039](https://group.classcentral.com/u/yogeshT9039)\ **Post date:** [September 22, 2021, 11:22am UTC](https://group.classcentral.com/t/claim-certification/9014/15 "2021-09-22T11:22:58Z")
Can you show you @monicaszabo987451 show your certificate .💐💐 ---
**Author:** ![davidturner2608113](https://avatars.discourse-cdn.com/v4/letter/d/f14d63/32.png) [@davidturner2608113](https://group.classcentral.com/u/davidturner2608113)\ **Post date:** [September 22, 2021, 1:35pm UTC](https://group.classcentral.com/t/claim-certification/9014/16 "2021-09-22T13:35:31Z")
Here is my certification. ![cert](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/4/41e992a95e23ae78083068e0f516aea369b0acd8.png) ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 22, 2021, 5:29pm UTC](https://group.classcentral.com/t/claim-certification/9014/18 "2021-09-22T17:29:33Z")
Hello David, Did you download your certificate? Or you took a screenshot? Thanks. ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 22, 2021, 5:40pm UTC](https://group.classcentral.com/t/claim-certification/9014/19 "2021-09-22T17:40:17Z")
Hello Yogesh, My certificate ![certificate](https://us1.discourse-cdn.com/flex016/uploads/ccstudygroup/original/2X/a/ab7bc67957d5b4660b9562dca72ca1f7dfbd359a.png) ---
**Author:** ![davidturner2608113](https://avatars.discourse-cdn.com/v4/letter/d/f14d63/32.png) [@davidturner2608113](https://group.classcentral.com/u/davidturner2608113)\ **Post date:** [September 22, 2021, 5:43pm UTC](https://group.classcentral.com/t/claim-certification/9014/20 "2021-09-22T17:43:04Z")
I took a screenshot. ---
**Author:** ![monicaszabo987451](https://sea2.discourse-cdn.com/flex016/user_avatar/group.classcentral.com/monicaszabo987451/32/1547_2.png) [@monicaszabo987451](https://group.classcentral.com/u/monicaszabo987451)\ **Post date:** [September 22, 2021, 5:45pm UTC](https://group.classcentral.com/t/claim-certification/9014/21 "2021-09-22T17:45:05Z")
👍 Thanks for answering. [Next page](https://group.classcentral.com/t/claim-certification/9014.md?page=2)